hi neha,
pl find the Procedure for training.
Name of the company
PROCEDURE FOR TRAINING Doc. No. : QAP-06
Rev. No. : 00
Date : 15.03.2005
Page : 1 of 4
1.0 Purpose: The purpose of establishing this procedure is to ensure identification of training needs and to provide training for personnel whose work affect product quality and environment. The purpose also includes empowering human resources through a process of motivation.
2.0 Scope: Applicable to all personnel in the organization covering QMS related trainings.
3.0 Responsibility: Training In charge
4.0 System:
S. No Activity Input Output Responsibility
4.1 Considering the organization structure and needs, the competence requirements of personnel of the organization is maintained in the “Competence Matrix”.
Organization Chart Competence Matrix
Incharge Training
4.2 Training Needs and Skills Plot:
A skill matrix plotted for an employee depicts the competence & skills possessed by the employee and as well as the area(s) in which he/she requires training. In case of a special requirement of training for a group /individual personnel, the same is identified and communicated to the Incharge Training/MR by the concerned department through training Need Identification form.
Specific design/development skills/tools as required for the organization are also identified in the “Skill Record” for the development and/or MDT personnel. Available Human Resource
Competence Matrix
Skill record
{Training needs identification Form} Respective Department Heads
Incharge Training
Prepared By :
Approved By :
PROCEDURE FOR TRAINING Doc. No. : QAP-06
Rev. No. : 00
Date : 15.03.2005
Page : 2 of 4
4.3 Considering the “Skill Record” and the training needs identified, “Training Plan” is prepared
Whenever possible the “Training Plan” shall indicate plan for on-the-job trainings. On-the-job training shall focus on good practices, skills improvement and knowledge/awareness of after delivery effect of a quality problem or a non-conforming product.
The “Training Plan” decides the training schedule and a suitable faculty. Where external faculty is required the “List of External Faculties” is referred. Skill Record
List of External Faculties Training Plan Training Incharge
4.4 The training schedule i.e. the training date, topic, venue, faculty and the expected participants is communicated to the concerned departments in advance preferably through a circular/IOM and the record of the same shall be maintained.
On-the-job trainings are also planned & executed based on requirements in the events of change of job responsibility and or new job responsibility. The training schedule for on-the-job training should include contractual personnel also. After the training different colours of cards will be issued to contractual labours to know the skill level of the personnel as per the work instruction. Training Plan
Training Intimation
Training In charge
4.5 Training is conducted as per the plan/circular and a record of attendance is maintained in the “Training Record Sheet”. Training Plan
Training intimation Attendance Sheet
Training Incharge
Prepared By :
Approved By :
PROCEDURE FOR TRAINING Doc. No. : QAP-06
Rev. No. : 00
Date : 15.03.2005
Page : 3 of 4
4.6 The training to personnel (class room / on-the-job) is recorded and maintained in the “Training Record” of the employee / contractual personnel, based on the card issuance Attendance Sheet
Training Record Training Incharge
4.7 The effectiveness of training for every participant of the training activity is evaluated using a questionnaire or based on performance as appropriate. Result of evaluation of effectiveness is recorded and maintained in the “Training Effectiveness Monitoring Sheet”. Attendance Sheet
Questionnaire
(Free Format) Record of effectiveness in the “Attendance Sheet” Concerned Dept. head or faculties
4.8 The “Skill Record” of the personnel is updated when the training is found effective and when not satisfactory, retraining is planned to improve the competence and/or skills of the personnel. Record of effectiveness in the “Attendance Sheet” Updated Skill record
Concerned Dept. Head
Training Incharge
4.9 Process for Employee Motivation:
Valuable suggestions are collected through “Suggestion and Kaizen form” at all the levels.
The suggestions are evaluated and validated for implementation during every management review.
The best suggestion with successful implementation will be awarded suitably.
Also once in a year the employee satisfaction survey is conducted by considering the various factors and the actions are decided wherever required.
Human Resources
Suggestion and Kaizen Form
Employee Satisfaction survey form
Evaluation & awarding to recognize & motivate personnel
Action on Employee Dissatisfaction Factors
Training Incharge
Training Incharge
Prepared By :
Approved By :
PROCEDURE FOR TRAINING Doc. No. : QAP-06
Rev. No. : 00
Date : 15.03.2005
Page : 4 of 4
5.0 Document Reference:
1.Competence Matrix :QWI-0601
2.List of External Training Agencies :QAL-0601
3.Training Module :QWI-0602
4.Organization Chart --
6.0 Record Reference:
1. Skill Record :QAF-0601
2. Training Need Identification Form :QAF-0602
3. Training Calendar :QAF-0603
4. Training Record :QAF-0604
5. Training Effectiveness Monitoring Sheet :QAF-0605
6. Employee Satisfaction survey form :QAF-0606
7. Suggestion and Kaizen Form :QAF-0607
7. ISO/TS 16949 Clause Reference Number : 6.2
Rev. No. Date Revision Details
Prepared By :
Approved By :
Ranjeet
Corporate training manual 
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