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Search for "Training Help Required Customer Delight"


100 points that can bring customer delight in the chain of popular apparel brand
I have been given an assignment by a popular apparel brand to find out 100 points that can bring customer delight in their chain of stores. without any limitations of space technology manpower money etc we require to get some innovative and disruptive ideas that can ensure the best that can be possible in the world. request my friends to help me with some points as i need to give it tomorrow itself.
Customer service with delight!!
Dear all download unzip and stack your earphones. wonderful way to delight customers in call center : steney idicala :lol:
Empathy in customer service
When training techs to empathize with the customer frequently some tell you that they do not know what to say to the customer. this training is built around what is empathy and phrases that can be used by the techs as they take calls. there is room to branch out and have meaningful discussions and hone customer skills.
Conducting a customer obsession training program
Hi all i m in training and development field in a private company. there was an ask from the senior management to run a customer obsession training program. i would like to know the methodology to measure the effectiveness of this training as this is directly proportional to an associate behavior. you are welcome to share any documents related to these kind of training programs and the effectiveness of it.
Customer service training
Hi all i need to conduct training for regional sales manager for customer service orientation. please revert if you can share your ideas and tools for this training. regards sunita
Looking for a content provider for customer service training
Hi all i am running a sales and customer service training company in dubai. my newest clients are looking for a level 1 and a level 2 for customer service for advanced participants. these participants are already working a while in their posts in the airport. i am looking to buy or pay royalties for a training program that can be advanced customer service for retail ie. airport that could have a few levels so more advanced participants will not have to learn the basics again. please let me know if you are willing to sell or get royalties for a quality content. ppt training notes and potential student notes would be expected. thank you jennifer