Soft skills and customer service ppt - communication training

Priyanka Kadam Started The Discussion:


I am a Training Facilitator since last 5 years, Recently, was going through a few forums on Communication Training, i have created a module on Softskills, need suggestions from audience, if i can further build on it or if it is good to go..

Priyanka Kadam

Attached FilesProvided by community member Priyanka Kadam. Join us to learn and grow with your peers.
File Type: ppt 2. Soft Skills - version 1.0.ppt (1.71 MB, 322 views)
B K BHATIA -  Member Since: May 2007
I am happy to go through your PPT. My comments are as under:

(a) Focus group for this training is not clear. Is it for all employees, or Managers, or only for those in the Sales/ Business Development role?

(b) Your content has the right emphasis on 'Communications' & 'Attitude', since both these are the basic aspects of developing effective leaders. But if you change your theme to 'Basic Soft skills for developing Leaders', the capsule may be received better by the industry.

(c) And in case you agree with my suggestion at (b) above, some reorientation of slides may be necessary to drive home the new theme.

On the whole, I appreciate your effort. You will do well if you supplement your presentation with some live examples, indicating the negative impact of the lack of communication skills & the right attitude.

VENKAT002 -  Member Since: Apr 2012
Hi Priyanka, The presentation is well prepared and very interesting. It covers communication as a main subject. I appreciate your effort and wish you all the very best. Regards Venkat

Santosh Iyer -  Member Since: Sep 2006
Indeed, It is a good presentation. If you could use some of the videos during the training, the overall presentation would be great. A very good attempt.

Priyanka Kadam -  Member Since: May 2013
Hello everyone, Thanks a tone for your valuable feedback. Will surely work on the suggestions. Thanks again, Priyanka Kadam

Priyanka Kadam -  Member Since: May 2013

I need clarification on the below statement, please give feedback, if it is correct or not:

Even eating a purely organic vegan diet will not prevent exposure to toxins.

Clarification required on:
Do we say 'Eating' or 'Following' diet?
i saw above statement on one of the dictionary, need help

Priyanka Kadam


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