What could be the Fun activities for Employee Engagement in Retail store??
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Tubai_13 Started The Discussion:

Currently I am working as Hr Executive in a Jewellery Retail Store. Many times I had found that the sales staff in my store get bored and feel monotonous when no customer visit the showroom. usually the footfall in the store is quite low and the sales staff usually sits idol. And this leads to high level of attrition. So could you all suggest me some fun activities can could be done in the showroom for all the staff that would increase their motivation level.

sush2083 -  Member Since: May 2010
hi, you can run so many small activity such as surprise visit and choose any color which will wear by any store staff member and give him small gifts.

kanika kapoor -  Member Since: Nov 2007
You may do some role plays to utilize the time. Give them the following situations

-How to handle
-Angry Customer
-Regular Customer
-How to increase sales
-Up selling (i.e. selling more and more to the customer)
-Cross Selling (e.g. if a customer buys a ring..offer him/her chain..tops etc)
-Soft Skills during sale (smile greeting, asking the customer to sit etc)
-Body Language During sale


Hope it helps...
Regards,
Kanika Kapoor
knowledgeplus.co.in




 
 
 
 





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