Tubai_13 Started The Discussion:
Currently I am working as Hr Executive in a Jewellery Retail Store. Many times I had found that the sales staff in my store get bored and feel monotonous when no customer visit the showroom. usually the footfall in the store is quite low and the sales staff usually sits idol. And this leads to high level of attrition. So could you all suggest me some fun activities can could be done in the showroom for all the staff that would increase their motivation level.
You may do some role plays to utilize the time. Give them the following situations
-How to handle
-How to increase sales
-Up selling (i.e. selling more and more to the customer)
-Cross Selling (e.g. if a customer buys a ring..offer him/her chain..tops etc)
-Soft Skills during sale (smile greeting, asking the customer to sit etc)
-Body Language During sale
Hope it helps...
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