Attrition Who is responsible - Boss or Company
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Attrition Who is responsible - Boss or Company

sumi71 Started The Discussion:

Hi All,

People Leave Bosses Not Company. This was the finding of survey conducted on attrition. The survey was conducted among lakhs of people and 80000 managers.
The findings said People Leave Bosses and not the company.

In my opinion that is true. Because of the attitude of managers the employee feels insecure. When a manager says something about employee, he gets humiliated. First time he gets a thought of changing the job. Second time he put his thoughts into action. Third time he will leave the job.

Very few people are leaving the job because of the money factor. Others donít. But they are forced to leave, by the acts of managers which they are doing knowingly or unknowingly. Here manager means not only the reporting manager or middle management, but also includes all management people including the CEOs.

Who is responsible for Attrition - Bosses Or Company?


Umesh.S.
www.freewebs.com/sumi71

gayathri.suraparaju - Member Since: Jun 2007
Hey Pal,

Let me say, that it is one of the best topic that needs to be discussed ! I also admit that this is the Ongoing Issue . The main reason for Employee to leave the company is eighther his Boss is not Understanding.When I say Understanding, It plays a wider sense in me . This may include few of the listed :-

A small smile on his face during his conversation to the employees .
Understanding the potentialities of the Employee and Driving him/her to Career pathing .
PAT on back when an Employee does a good job .
Basic Professionalism..

Over all Manager, is a person who not only manages the Employees and their work but also should be successful in Managing the Brand Image of the company's standards.

I donno, I am new to this Industry and I can see many seniors in this forum, But what I would say is a MANAGER should be like a father, who should have a control and eye watch over the team as well should praise when needed .


Cheers,
Gayathri Suraparaju

preetk - Member Since: Jul 2007
Hi Gayathri,

I agree with your views. The bosses should treat the sub ordinates in such a way the employee should feel like friend and share everything and avoid problems.

As you said it is good topic to be discussed.

Preet

Bob Gately - Member Since: Feb 2005
Hello Umesh.S.:

>Who is responsible for Attrition - Bosses Or Company?<

Management.

Management either makes bad hiring decisions or tolerates bad hiring decisions.

Management gets the attrition it deserves.

Bob Gately, PE, MBA

sumi71 - Member Since: Dec 2006
Hi Bob,

I agree with your point to certain extent. The bad hiring decisions also leads to attrition. The attrition is there among good competent people, just because of their bosses. The boss don't want his subordiante to be more knowledgeble than him. There comes bad hiring decision. Though the company hired a talented person, because of the attitude of the boss (here immediate reporting boss) he feel that he got humilated and starts looking for new job within short time.

Yes I agree the bad hiring, money, company and boss are all contributing for the attrition. But who / which is much contributing factor for attrition. I felt it is boss, then money, followed by bad hiring and ends with company.

Regards,

Umesh.S.

Sunil Joshi - Member Since: Jan 2007
Hi All,

Is it fair to blame the boss for attrition? May or may not be. I think to a great extent the responsibility lies on the HR for the following reasons.

1. While hiring a prospect we present ourselves as too employee friendly, too caring and very open. In reality most of the time we do not address or give satisfactory response to the employee once he is on the job. If time permits please go through an article on psychological contract that I have posted some time back in the same forum.

2. HR is responsible for creating a culture which people should enjoy being in.

3. I understand almost all organizations conduct exit interviews, why is then this boss problem never reflected there. If at all it is reflected why no action is taken such bosses.

4. We are to some extent responsible for cultivating unethical practices in the organizations, when we have an urgent opening we are ready to compensate for the short fall in the notice of the prospect asking him/ her to join as of yesterday. We do not that time realise that the same person may leave us with no notice served. (common practice in IT & ITES)

Apart from the above other major reasons for which people leave are

1. Peer pressure; your friend got a job at a 20% increase in another company for doing the same job will surely push you to do the same.

2. Friend following; this is true for most of the sectors and not limited to levels

"Mumbai, Jul 19 In a major development, the board of ICICI Prudential Asset Management Company has shot off a letter to the Securities & Exchange Board of India (Sebi) accusing the companyís outgoing managing director and CEO Pankaj Razdan of conduct unbecoming of a senior director and violating the fit and proper norms governing mutual funds. The AMC has alleged that Razdan, even while he was functioning as MD & CEO, had made attempts to lure his staff to join a rival organization. "

3. Overriding personal needs.

I am simply trying to say that it is a joint responsibility, burden of which cannot be passed on to the BOSS only.

These are my thoughts and are not binding on anyone.

Best regards,

Sunil Joshi
Manager - Human Resources

jayabarati - Member Since: May 2007
Hi All,

I would like to add some more points in this discussion forum stating that HR alone is not responsible / blamed for attrition

1. In an exit interview - when it comes to an oral friendly discussion they say the truth that it is because of their bosses. Once if they are asked to give in written they never do so. Most of them state it is for their better prospects.

This is mainly because when the employer asks for a reference check they have to give their bosses name.

2. From the employers point of view Head hunting of senior management is becoming difficult now a days. Hence no action taken against the bosses

Hope you all agree.

Regards

Bharathi

hr_ar - Member Since: Aug 2007
Good afternoon All

I appreciate your view points, i would also like to share my viewpoint. I feel in most of the cases it is dependent on the situation, sometimes may be the boss is responsible or sometimes it the company. I have seen certain cases where everything is fine but employee wants to leave only for higher salary. So difficult to comment who is responsible, then whodo u blame????

Regards
ar

K.Ravi - Member Since: Jul 2007
People Leave Bosses Not Company

THAT IS THE TRUTH



I understand almost all organizations conduct exit interviews, why is then this boss problem never reflected there. If at all it is reflected why no action is taken such bosses.

MOST OF THE TIME THE BOSS CONDUCTS THE EXIT INTERVIEW<,, SO WHY WUD AN EMPLOYEE LIKE TO TELL THE REAL TRUTH,, ANYWAYS HE GOT RELEASED FROM THE JAIL<<< THEN WHY WOULD HE BLAME THE POLICE?????



FORGET COMPANY< BOSS,,, the major thing is the PERSON,

HOW GOOD IS YOUR BOSS as a human being,, HOW DOES HE MOTIVATE OR DEMOTIVATE YOU,, till now I have worked in two firms, both bosses were good ,good means not bad, and like our growth and cooperative, but for one boss because of his leadership skills , and way of working things I have great respect for him, such respect that any work which he tells would not at all be viewed as time consuming or even if i need to wait after office hrs,, i myself know that its necessary, , but in another firm when my other boss used to give me work to do and it required staying after office hours I always had a feeling that this person deliberately loiters all day and at the end of the day starts to work,,, DONT KNOW WHY THIS THINKING ON MY TWO BOSSES<,,

BUT A BOSS AS A PERSON SHOULD BE A LEADER<< A MOTIVATOR>>>

sumi71 - Member Since: Dec 2006
Hi Ar,

I agree with you the other things also influence the attrition. The order of most influential factors in order of priority is like this. 1. Boss, 2. Career, 3. Money, 4. HR, 5. Company.

HR also plays a role in attrition. But as one of the friend said HR alone to be blamed, I donít agree with that. Because the selection of the candidates are being done by the operational heads and only for salary negotiation and to fulfill some HR formalities the candidates are being sent to HR at the end.

But in those days the complete recruitment was handled by HR alone, and they were able to get a right candidate for the organization. If you could compare the attrition in the past and present the rate is high in current scenario. In past (10 years back) you could see the people working at least 5 years in one company, later it was reduced to 3 years and now it is 3 months. This is because as Mr. Bob mentioned correctly in this post, the bad hiring decision, which is being handled mainly by the operational heads and not by HR.

Though HR is pointing out to the operational heads about the candidateís suitability, they donít give importance. Finally we end up in wrong hiring.

In the past the operational heads use to interview only about the technical skills, and say ok for the candidate, but when the HR says ĎNOí for that candidate they use accept and look for some other candidate. Because HR person can judge an individual wheather he is suitable or not.

Here I would like to give one example. One of my friend, who is working in a company, was never thought of leaving till he completed his 1 year of service. Because he was appreciated and given encouragement for his work done, though his salary was less. After 1 year his boss was changed. The new boss use to blame him and humiliating him for every work he do, and at the same time he has been given good hike in the salary also in the last review. In this case who is to be blamed? Boss, HR, Career, Money or the Company?

Some people are asking if boss is responsible then why there is no action against such bosses? As few people pointed out rightly, they people won't give it in writing fearing their future. Without any proof no action can be taken. Second reason is "BOSS IS ALWAYS RIGHT"

Regards,

Umesh.S.



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