When writing SOPs 5W +1H principle also remembered.
What - What is the purpose of this SOP
Where- Where this SOP is applicable (Areas)
Who - Who are responsible and accountable for this SOP
When - When this SOP should be used. ( Frequency)
Which - Which are the documents relates to this SOP
How - How the procedure should be followed.
Why Vote? User validation is extremely important for good content to prosper.