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How to conduct an training programme in an retail sector





 

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  #1  
03-07-2007, 05:56 PM
Join Date: Jun 2007
Location: Mumbai
How to conduct an training programme in an retail sector
hi all,

please guide me , i am MBA in HRD and responsible to conduct a training programme for ground level staff in an retail industry.
so what should be the parameters for effective training programme.
it should be not much professional.

Thanking you
  #2  
04-07-2007, 04:32 PM
Join Date: Feb 2006
Location: Melbourne, Australia
Re: How to conduct an training programme in an retail sector
Here are some ideas for ensuring that the training program is effective. Ensure that:

-the training objectives are clear and stated in behavior terms; what it is you want the trainees to be able to “do” following the training.
-the training program contains sufficient real-life excercises for trainees to practice.
-the trainer is well-prepared.
-the trainer has great interpersonal skills.
-the trainees are assessed on what they have learned.
-managers and supervisors are engaged in the training design and delivery process at every step
-the training materials are of high quality.
-the training is “chunked” into meaningful segments.

That’s a start. There is more on the organizational factors impacting training effectiveness on my web page at http://www.businessperform.com/html/..._training.html

There is also more in my book, From Training to Enhanced Workplace Performance

Les Allan
Training Tools and Resources
http://www.businessperform.com
  #3  
07-07-2007, 11:38 AM
Join Date: Aug 2005
Location: Ahmedabad
Re: How to conduct an training programme in an retail sector
Training programme in retail sector will include the following parameter:-

1.) Emphazing on grooming of the sales executive
2.) Greeting the customer
3.) Maintaining relationship with the customer
4.) Discipline
5.) Product knowledge training

I hope this will help you.....

Regards,

Derek Gomes

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