pradnyaL
3

hi
i am Pradnya, a HR student.
i am suppose to do the summer project 'Employee Satisfaction Survey' in the manufacturing company.
can anybody guide me, how should be the process of this survey & which points should be considered?

From India, Pune
parna
hi,
i am also doing a similar project but in an NGO.
well my project has started and i may help u out a little.
since u r doing the project in a manufacturing firm ,
so 1st of all try to study about the work conditions,processess, infact everything as much as possible about the practical situations out there.
2nd decide on which level of employee u r going 2 do the survey, top.mid or lower level.
3rd try to find out the policies and procedures followed in the organization
after that do a through study on the job profile of the level of employees selected
4th try to find out the factors u would take into consideration 4 measuring the satisfaction level
n lastly prepare a relevant quesstionarie ...........................
this is how i started n i hope u, this steps would help u 2
good luck my frnd

From India, Guwahati
mrunali
Hi pradnya
I hope following points may be helpfull to you while doing a ESS
Do you know what is expected of you at work?
• Do you have the materials and equipment you need to do your work right?
• At work, do you have the opportunity to do what you do best every day?
• In the last seven days, have you received recognition or praise for doing good work?
• Does your supervisor, or someone at work, seem to care about you as a person?
• Is there someone at work who encourages your development?
• At work, do your opinions seem to count?
• Does the mission/purpose of your company make you feel your job is important?
• Are your associates (fellow employees) committed to doing quality work?
• Do you have a best friend at work?
• In the last six months, has someone at work talked to you about your progress?
• In the last year, have you had opportunities at work to learn and grow?

From India, Thana
houtzagers
I have an employee satisfaction survey in place validatedagainst Hofstede cultural consequences with the data matrix.
If youwant it sendit an email to . I think the survey is also on the website www.houtzagers.com

From Netherlands, Woerden
mrunali
Hi Pradnya aslo sending you one format of a employee satisfaction survey hope it would be helpful to you mrunali
From India, Thana
Attached Files (Download Requires Membership)
File Type: doc employe_satisfaction_survey_format1_188.doc (100.5 KB, 926 views)

pradnyaL
3

Hi this is Pradnya Again Will anybody foreword me the Questionnaire of Employee satisfaction Survey which contain more feachure
From India, Pune
mrunali
HI Pradnya

I am sending you a sample, you can modify as required.

EMPLOYEE SATISFACTION & OPINION SURVEY

Please take a few minutes to complete this survey. Your specific answers will be completely anonymous, but your views/suggestions, in combination with those of others, are extremely important.

1. Overall, how satisfied are you with Nevatia Steel as an employer? (Please circle one number)

Very Very

Dissatisfied satisfied

1 2 3 4 5 6 7

2. How important to you is it to work at Nevatia Steel?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

3. According to you how important is the work you do to Nevatia’s Success?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

4. How important to you is the job you do?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

5. How important to you is the type of supervision you receive?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

6. How important to you are the overall operating procedures of the department in which you work?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

7. How important to you is the quality of good produced and customer service?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

8. How important to you are the opportunities to advance in your line of function.

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

9. How important to you is the performance of the Top Management?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

10. How important to you is the recognition you receive from the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

11. How important to you are the employees policies at the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

12. How important to you is the fairness of the way the company treats all employees?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

13. How important to you is Job Security?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

14. How important to you are the benefits provided by the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

15. How important to you is the salary you receive?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

16. How important to you is the training & development provided by the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

17. How important to you is the overall communication of the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

18. How important to you is the Performance appraisal system of the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

19. How important do you think the quality systems like ISO, 5S for the growth of the company?

A) Very Important B) Important C) Unimportant D) Very Unimportant E) Neither important nor Unimportant.

The next statements are concerning your job and the company. Indicate the extent to which you personally agree or disagree with each one using the scale mentioned for your responses:

20. I am proud to work for our company.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

21. Company employee policies are administered the same in all departments laterally.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

22. I like my job i.e. the work I do

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

23. I am satisfied with the training provided for my current job.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

24. I am satisfied with the amount of training offered for advancement.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

25. Our Company is concerned with the long term welfare of the employees.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

26. I feel secure that I will be able to work for the company as long as I do a good job.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

27. I feel I can voice my opinion without fear.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

28. My immediate superior is technically competent.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

29. My immediate superior is competent in human relations.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

30. My immediate superior deals with all employees fairly.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

31. My immediate superior deals with employees problems fairly.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

32. The communication I receive from the higherup/ company is accurate.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

33. The communication I receive from the higherup/ company is timely.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

34. Our Company maintains salary levels that compare well to other companies in this area.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

35. Our Company maintains benefits that compare well to other companies in this area.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

36. I receive co-operation from all other departments.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

37. My department is well organised for the work it does.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

38. The employees in my department work well in a team.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

39. Company employee policies are properly and equally administered in my department.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

40. I feel there is adequate opportunity for me to move to a better job within the company.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

41. My superiors are concerned for providing quality product and services.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

42. The employees of other departments are also concerned with quality product and services.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

43. I feel the top management is committed to quality of the product and services.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

44. My Superior recognises my performance.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

45. I have an annual set of performance standards

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

46. The company recognizes the accomplishment of employees.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

47. I receive regular Job performance feedbacks.

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

48. The company has adequate safety & health standard

A) Strongly Agree B) Agree C) Neither Agree nor Disagree D) Disagree E) Strongly Disagree

49. How do you rate Nevatia as a place to work compared with other companies you know about?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

50. How do you rate Nevatia on treating employees problems fairly?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

51. How do you rate the overall relationship between the company and its employees?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

52. All things considered, how do you rate Nevatia Steel?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

53. How do the Company’s employee policies compare with those of other companies you know about?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

54. All things considered, how do you rate Nevatia Steel’s employee policies and procedures?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

55. All things considered, how do you like your Job?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

56. All things considered, how do you rate the overall training & Development provided?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

57. How do you rate the company’s business prospects for the next five years?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

58. All things considered, how do you rate the job security provided by the company?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

59. How do you rate your immediate superior?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

60. How do rate the amount of communication you receive from the company?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

61. How do you rate the standard of Quality with regards to material produced?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

62. How do you rate the Safety and Health standard of the company?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

63. How do you rate the total compensation you receive compared to what you could receive for similar work from another company in this area?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

64. How do you rate the relationship between the amount of compensation you receive and your performance?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

65. All things considered, how do you rate the company’s salary structure.

A) Excellent B) Very Good C) Typical D) Fair E) Poor

66. All things considered, how do you rate your long term career potential with Nevatia Steel?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

67. How do you rate the credibility of the Top management?

A) Excellent B) Very Good C) Typical D) Fair E) Poor

68. How do you feel about the quantity of work you are asked to perform?

A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little

69. How do you feel about the quality of work you are asked to perform?

A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little

70. How do you feel about the amount of time spent by your immediate superior?

A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little

71. how do you feel about the number of approvals required to get a decision made?

A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little

72. What is your level of understanding of the company’s Quality Management System?

A) Much too Much B) Too Much C) Just Right D) Too little E) Much too little

73. All things considered, how satisfied are you with Nevatia steel?

A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied

D) Dissatisfied E) very Dissatisfied.

74. All things considered, how satisfied are you with your Job?

A) Very satisfied B) satisfied C) Neither satisfied nor Dissatisfied

D) Dissatisfied E) very Dissatisfied.

75. From What source do you receive most of your information about the company and your Job? (You may circle more than one)

a) Immediate Superior

b) Other employees

c) Meetings

d) Grapevine

e) Notice Board

f) Any other--- Please mention

mrunali

From India, Thana
mrunali
Hi pradnya sending you one format i hope this will be helpfull for you mrunali
From India, Thana
Attached Files (Download Requires Membership)
File Type: doc emp_evaluation_survey1_193.doc (102.0 KB, 188 views)

pradnyaL
3

hi this Pradnya again Thank you very much Mrunali You helped me a lot, can i expect your further help to complete this project? i would be very grateful. take care bye
From India, Pune
pradnyaL
3

hi this is Pradnya please someone guide me that how would i can i analyse the data produced by the survey done? What are the steps or methods? how can i come to a conclusion?
From India, Pune
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