Nasiruddin Sardar
Hi, Could you please help to provide me with a bit details on Balanced Score Card? How can I implement BSC without a HR Software? With warm regards Nasir
From Bangladesh
HelloHR
2

Dear Friend,

Perhaps the following article may help you to know about the balance score card:-

What is the Balanced Scorecard?

A new approach to strategic management was developed in the early 1990's by Drs. Robert Kaplan (Harvard Business School) and David Norton. They named this system the 'balanced scorecard'. Recognizing some of the weaknesses and vagueness of previous management approaches, the balanced scorecard approach provides a clear prescription as to what companies should measure in order to 'balance' the financial perspective.

The balanced scorecard is a management system (not only a measurement system) that enables organizations to clarify their vision and strategy and translate them into action. It provides feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results. When fully deployed, the balanced scorecard transforms strategic planning from an academic exercise into the nerve center of an enterprise.

Kaplan and Norton describe the innovation of the balanced scorecard as follows:

"The balanced scorecard retains traditional financial measures. But financial measures tell the story of past events, an adequate story for industrial age companies for which investments in long-term capabilities and customer relationships were not critical for success. These financial measures are inadequate, however, for guiding and evaluating the journey that information age companies must make to create future value through investment in customers, suppliers, employees, processes, technology, and innovation."

The balanced scorecard suggests that we view the organization from four perspectives, and to develop metrics, collect data and analyze it relative to each of these perspectives:

The Learning and Growth Perspective

The Business Process Perspective

The Customer Perspective

The Financial Perspective

With Best Regards,

Amit Kumar

From India, New Delhi
Nasiruddin Sardar
Dear Amit, Many thanks for your nice article. Could you please advise me how i can implement the BSC in a non-HR software organization? Warm regards Nasir
From Bangladesh
ravi gorowala
1

Nasir,
Implementing a balanced score card is not a job that (to my mind) should be attempted unless one has some previous experience about it.
It's a little bit like flying a a supersonic jet without having any previous experience of flying.
Should professional help be required there are several people who do a good job at prices that are certainly not exorbitant.
Ravi Gorowala


welcomeumesh
141

Hi Nasir and others,
Sending a presentation on Balance Score Card. Recently, SMART MANAGER magazine has published an interview of the founder of BSC (Robert Kaplan (Harvard Business School) and David Norton).
regards,
Umesh
(umesh.chaudhary@ril.com)

From India, Delhi
Attached Files (Download Requires Membership)
File Type: ppt presentation_on_bsc_802.ppt (146.0 KB, 611 views)

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