Quality Circles - Iso 9000
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Quality Circles - Iso 9000

mail4arpita Started The Discussion:

QUALITY CIRCLE

A quality circle is a volunteer group composed of workers who meet together to discuss workplace improvement, and make presentations to management with their ideas. Typical topics are improving safety, improving product design, and improvement in manufacturing process.
The genesis of Quality Circle was in war ravaged Japan in the l940s, which was struggling to survive in the industrial world. Prof. Ishikawa, who believed in tapping the creative potential of workers, innovated the Quality Circle movement to give Japanese industry that extra edge in creativity. A Quality Circle is a small group of employees from the same work area who voluntarily meet at regular intervals to identify, analyze, and resolve work related problems. This not only improves the performance of any organization, it also motivates and enriches the work life of employees

The Quality Circle concept is firmly entrenched in Tata Steel, and the target is to involve all workers in the quality movement through their participation in QC activities.

What is quality circle?
Voluntary groups of employees who work on similar tasks or share an area of responsibility
Agree to meet on a regular basis to discuss & solve problems related to work.
operate on the principle that employee participation in decision-making and problem-solving improves the quality of work

Characteristics
Volunteers
Set Rules and Priorities
Decisions made by Consensus
Use of organized approaches to Problem-Solving
All members of a Circle need to receive training
Members need to be empowered
Members need to have the support of Senior Management

Advantages of quality circles
Increase Productivity
Improve Quality
Boost Employee Morale

Disadvantages/problems with QC
Inadequate Training
Unsure of Purpose
Not truly Voluntary
Lack of Management Interest
Quality Circles are not really empowered to make decisions.

John Chiang - Member Since: Feb 2007
Quality - that's the bottom line. Management may call your plant's current quality effort total quality management (TQM), or ISO 9000, but should the name of the program make a difference to you, as long as you achieve bottom-line results? The answer is "yes".
- Quoted from the book of Quality Depends on You." - Writer: David Dee

John

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