Training Program on Customer Service Orientation
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Training Program on Customer Service Orientation

ankitasuri14 Started The Discussion:

Hi All, Looking to develop a training program on Customer Service... request suggestions/help from experts in this field. Regards, Ankita

Dinesh Divekar - Member Since: Nov 2006
Dear Ankita, You can drive home the point that how CS is a powerful tool of business promotion. Secondly, CS is also a glue that helps you in retaining the customers. Thanks, Dinesh V Divekar

meetboy12 - Member Since: May 2010
Hi Ankita Let me know what exactly you are looking for. Write to : information.adept@gmail.com I would be able to provide you some help on this one Regds Meet

ANSHUMAN GUPTA - Member Since: Mar 2010
Quote:
Originally Posted by ankitasuri14 View Post
Hi All,

Looking to develop a training program on Customer Service... request suggestions/help from experts in this field.

Regards,
Ankita
Greetings from Vriksh Consulting!
We are writing to introduce ourselves and explore the possibilities of working with your organization.

We are a group of multi-disciplinary consultants with a collective experience of over 200 man years.

We offer a wide range of services to enable our clients to resolve issues they may be facing and to achieve the desired results.

Services offered by us include:
Vision and Mission development
Organizational Development Interventions.
Teambuilding.
Behavioral training programmes.
Performance Management Systems development and implementation.
Leadership training.
Sales and marketing training and consulting.

Our esteemed clients include:
Bharti Wal-mart
Bharti Airtel
Bharat Petroleum
Maruti
Hero Honda
Hindustan Petroleum
Pashchimanchal Vidyut Nigam Limited
TIL
Microsoft
NIIT
GAIL

Our web site is: www.vrikshconsulting.com

We would like the opportunity of meeting you on a mutually convenient date to make a presentation about our services and explore possibilities of working together.
Please call me on 9891225186 or 011-26274984 to set up the meeting.
Best regards
Anshuman

Jitendra_Kumar_2010 - Member Since: Mar 2010
Dear Miss Ankita, Plz find the attachment for your information and knowledge. I believe this is exactly what you are looking for. Thanks and Regards, Jitendra


Attached FilesProvided by community member Jitendra_Kumar_2010. Join us to learn and grow with your peers.
File Type: pdf retail MDP.pdf (1.02 MB, 558 views)
cels.jalandhar - Member Since: Jan 2008
Please visit Simerjeet Singh,Cutting Edge Learning Systems,motivational,keynote speaker,leadership,interpersonal skills trainer,executive coach,stress management trainer,motivational trainer,self discovery,NGOs India for training programs on Motivation, Leadership, Customer Service, Interpersonal Skills, Team Building & Change Management.

Simerjeet Singh is an International Motivational Speaker and a Corporate Trainer; NCR based Certified NLP Practitioner (UK) & a Certified Performance Coach (UK) with over 9 years of leadership experience in US, UK, India, Australia & Dubai with FT 500 companies. We travel internationally to deliver our programs.

Please visit Motivational speeches,motivational speaker,leadership keynote trainer,leadership team building speaker India for testimonials & participant feedback.

Regards

Tarveen Singh,
Event Director, CELS
Email-
Mob- +9216229268

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BanuPhriya A - Member Since: Jan 2010
Quote:
Originally Posted by ankitasuri14 View Post
Hi All,

Looking to develop a training program on Customer Service... request suggestions/help from experts in this field.

Regards,
Ankita
Dear Ankita,

We CBA Hr Consulting Pvt Ltd offers both Technical and Soft skills programs to Corporates , If you are interested kindly send us the company Name and Contact details to

sumantkhare - Member Since: Jun 2009
Hello Ankita,

Am introducing 'Nvision Learning and Development', a training outfit based out of Gurgaon and Pune.

We have the expertise and experience in conducting soft skills and behavioral skills training. Our Customer Service Orientation program has been conducted successfully for a large number of clients with outstanding results. A sample testimonial is attached for your reference.

We are happy to support you in meeting this need.

Invite you to visit NVision | Learning and Development for more.

Warm Regards,

Lt Col Sumant Khare ( Retd)

Nvision Learning and Development
Gateway to Experiential Learning

email :


M : 9650052490
T:0124-4206665


Attached FilesProvided by community member sumantkhare. Join us to learn and grow with your peers.
File Type: doc Testimonial - Luminous.doc (23.0 KB, 61 views)
ankitasuri14 - Member Since: Nov 2008
Hi All,

Thanks for your responses.

Am looking to develop a training program for customer service orientation for BPO employees. The idea is to reach out and provide exceptional service not only to the end customers but also towards client relationship management.

If anyone can help on this, kindly reply

Regards,
Ankita

sumantkhare - Member Since: Jun 2009
Hello Ankita,

This is in continuation of my earlier response of 18th May.

We at ' Nvision Learning and Development' are happy to develop exactly the program that you have in mind.

Please find attached our company profile, a profile of myself and a sample testimonial for a Customer Service program.

In case you are based out of Delhi NCR, I could meet you at your convenience. In case you're based in the Western/ Southern regions, someone from our Western Office can reach out to you.

Look forward to hearing from you.

Warm Regards,

Lt Col Sumant Khare ( Retd)

Nvision Learning and Development
Gateway to Experiential Learning

Gurgaon, India.

email :

M : 9650052490
T : 0124 - 4206665



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