I had got a call fo interview for the HR Post, but i told them that i have exp in IT And Non-IT, so they where telling that they are looking for ITES Exp candidates only. so can anyone help me with the difference and will i be eligible to apply for this job.
Thanks and Regards
IT means Information Tecnology and ITES means IT Enables Services.
ITES services are the services which do require the aid of IT but not the hardcore IT. It includes soft skills like communication wherein we do make use of computer to feed in the reponses. These services are mainly used in BPOs and KPOs wherein we feed the information of the customers in the database on computer.
Manager - Training
ITES is a part of IT
ITES also has a part called BPO Business Process Outsourcing
BPO in itself again is a huge field
The latest development in ITES field is BPO, callcenter, back office job and now what is coming is KPO knowledge process outsourcing & LPO legal process outsourcing
Phanindra Sai A
According to the Information Technology Association of America IT is: "the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware."
While ITES as a form of outsourced service which has emerged due to involvement of IT in various fields such as banking and finance, telecommunications, insurance, etc.
So, the difference one is an outsourced service and the other is a the general description of what ITES does.
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