Abusive language through official email - take action?

sharmaneesu · 06-11-2009, 09:34 AM

Dear All,

we are a organisation of youngster. we came across one case where 4-5 employees were interacting each other on official e-mail. it started with a nice message and then slowly that interaction converted into using abusing language. they all were kidding on official e-mail.

we are not aware weather any one of them hearted badly or not as we didnt get any complaint.

Do we need to take action on this or should we keep quiet on this.

Management is asking for my comment on this..

pls help soon...

regards,

Avika · 06-11-2009, 10:02 AM

You should take action because if you do not stop it here, it would grow as they wont have any restriction on what they do.

Even if they are youngsters, they are now working in an organization and discipline needs to be maintained.

You can send a general mail to all employees stating that some people have been found using abusive language on official e-mail. As this was the first time only a warning is being issued and if such thing happens again, strict disciplinary action shall be taken .

I believe this would send the message across the organization and they should desist from it.

Hope this helps you.

sharmaneesu · 06-11-2009, 10:40 AM

Hi Avika,

thanks for your reply...

seniors

can I get more views on the same.............

regards,

sharmaneesu · 06-11-2009, 10:57 AM

Pls HR people do reply......

regards,

nisha.jayaraman · 06-11-2009, 11:22 AM

Dear Sharma

I completely agree with Avika, whether they are youngsters or old people discipline needs to be maintained in a office enviroment, they should set an example for people who join the organization later, they can have fun time and talk in a friendly way when they are out for coffee or lunch but not inside the office.

As avika said send an intimation to all the employees that anyone who is using abusive language will have to face severe consequences. If you don't stop these types of interaction in the begining stage things wont be favorable later too.

So go ahead and ask people to maintain discipline in the office space.

rameshbashyam · 06-11-2009, 12:01 PM

hi sharma,

official mails are for official purposes only. (ab)using them is not an excuse and should not be tolerated. talk it to the offenders concerned and issue them a strong verbal warning, intimating them that any repetition of the same will lead to serious action, like disabling their rights or having all their mails (incoming and outgoing) delivered to a common id or something of that, where they are whetted before being delivered.

any misuse on official mail is not accepted and abusive language should not be tolerated at any level. mostly the ones doing should be freshers or first timers or very close friends. still ignorance of law is not an excuse and a strong deterrent needs to be worked out, not just to the offenders but to everyone else

riyarodeshia · 06-11-2009, 12:10 PM

Absolutely right people they should be warned to maintain office decorum......

HR Jyoti · 06-11-2009, 12:24 PM

Sharmaji,
My point of view is although its a blunder, it seems they are all freshers(if not also).... make sure that when HR takes them for Induction & Orientation ....all these policies, practices, rules & regulations are explained to them at a first place....Moreover instead of warning them or excusing them,organise a training programm on Mailing Etiquettes. This is an indirect way of directing them.Thats what i did in my organisation....believe me it works....

Regards,
Jyoti

Aashnaa GB · 06-11-2009, 12:26 PM

Issue a general circular to all the employees in your organisation stating clearly that official e-mail ids are meant for official communication only and not to be used as chat forums.

Shikha_Singh · 06-11-2009, 12:52 PM

I really appreciate your point of view Jyoti.

Quote:

Originally Posted by HR Jyoti

Sharmaji,
My point of view is although its a blunder, it seems they are all freshers(if not also).... make sure that when HR takes them for Induction & Orientation ....all these policies, practices, rules & regulations are explained to them at a first place....Moreover instead of warning them or excusing them,organise a training programm on Mailing Etiquettes. This is an indirect way of directing them.Thats what i did in my organisation....believe me it works....

Regards,
Jyoti