Missing employee records - employee says he had submited.

consultme · #21 06-11-2009, 05:06 PM

There are 2 possibilities 1) Previous HR or somebody else would have misplaced documents (How come HR issued appointment order and completed joining formalities without verifying documents?). 2) Employee would have agreed to produce it later but not given for verification.

But from your post, one thing is sure, you may need to revisit the HR processes immediately, especially joining formalities. If you have HRMS, verify documents and update all employee information in system on the first day of joining itself

Raj Kumar Hansdah · #22 07-11-2009, 01:33 AM

Quote:

Originally Posted by vkokamthankar

Ms. Ritika,

Employee states that he has already submitted all papers and it seems you are not in a position to deny that. Only option with you is to apologies to him, tell him papers are misplaced and ask him to provide copies once more for HR Records.

• I do not agree with fellow member’s suggestions that you can harass employees by asking same papers again and again under the guise of Audit, Records Updation etc. Employees are not fools; they very well understand your mistakes and inefficiencies. By doing such things HR Fraternity is degrading themselves in the eyes of their own employees.
• Set foolproof system of Joining. Prepare and file duly signed ‘Joining Checklist’ in Personal Files at the time of joining itself. Make sure you ask for all the documents at the time of joining itself and there will be no need to ask for anything afterwards.

Thanks & Regards

Dear Sir

I fully endorse your views.
It is the incompetency and casual approach of HR which results in such situation.

Rather than tendering an apology to the concerned employee and requesting for documents afresh; the HR professionals are suggesting that HR has the right to harass employees again and again for documents.

This type of callous and in-sensitive attitude is what makes HR unpopular and makes the employees at large, hate HR.

Personal Files of employees should be maintained carefully, and all the volumes and pages in each volume be numbered sequentially and a gist of the contents (with a copy placed separately in the Chief HR's office) should be pasted on the inside cover of the files apart from having soft copies and in HRMS system.

Warm regards.

ranajoy_d · #23 10-11-2009, 10:16 AM

Recentely i'm facing an interview regarding warehouse and Logistics sector, the person ask me how do you control your warehouse to sitting on your chair. for Exm. he told that if store person came to you and told u some sku is missing from your warehouse. as a Logistics manager u know that the particular sku is in the proper position but how did you check it, phichally not going to warehouse.
Kindly sugest me.

Thanks & Regards.
Ranajoy

Raj Kumar Hansdah · #24 12-11-2009, 12:24 AM

Dear Ranajoy

Your question pertain to Supply Chain and Logistic Management; and not HR. You have posted the query here, perhaps, thinking that since HR people conduct Job Interviews, they can/should answer the query.

I have sufficient domain knowledge to recommend the following response to the Interview Question.

If the Logistic/supply Chain manager is maintaining Computerized Inventory Management system; then at any point of time he will know the exact quantity of an item; as all receipt and issued materials are updated in real-time.

But if somebody tells you that some sku's are missing, then without going to the warehouse and checking it physically, you can ascertain the position sitting from your chair; by calling the store-keeper on phone, telling him the item code; location or bin nos. and the quantity in stock (taken from your system); and ask him to ascertain the existing quantity.

If there is a shortfall, it can be attributed to error in issue or receipt, or pilferage/theft.

Issue a Show-cause notice (SCN) to the store-keeper, in consultation with HR, while keeping your superiors informed.

Warm regards.