Is seperate treatment needed for IT staff?

Hi All,

Working in a Healch Care BPO, we have two production departments in our office among which IT is one. I have observed that IT staff are given special treatment compared to the other dept where the staff in IT are only 1/3rd of the staff present in the other dept. They are not questioned if they are late, misuse office telephones, etc where as the management stresses to be more strict on the other dept.

I wanted to know if this is the same scenario in all the offices. Then what about the software companies where there is only one dept that is IT?? Ofcourse, I tend to be some what flexible to them because they work for extra hours most of the time (Obviously they are paid higher than others for these extra efforts put by them). But just because of few who work extra hours, the other employees are taking advantage of it and crossing the office policies. How liberal can we be in implimenting rules to that dept??


Sirisha Reddy

Hi

The simple reason for this is that at present, the 'Demand' for the IT professionals is more than the 'Supply'. This not being true for other professionals!

Can't really help it, I guess.

Hi,
This seems to be the partiality among depts. One thing should be understand... u'r company may be getting more revenue generated by IT

Siva

Hi

Most of the IT people don’t prefer working in a Health Care BPO… (My understanding)

And there are lots of Opportunity is there for them… If they are treated like Kings probably on Company perspective they are simply retaining their present IT workforce force… Rather if they are treated same… like others they might quit the job... Attrition rate shoot’s up….

Hi All,

In my opinion there should not be a separate treatment for the employees or between the departments in all benefits extended, except of the salary. Because salary fixation depends on the qualification, experience, skills and so on. But otherwise all employees should be treated equally, whatsoever the reason. For late working hours the IT people are compensated by the means of monetary.

Sirisha you or your entire department can speak to your departmental head about this discrimination and take the points to the notice of HR.

But in general it is not the situation everywhere. In whole of IT company they are all treated same. Only where the companies are like part of ITES and Part of IT working together, this problem persists.

This is my opinion.

Regards,

Umesh
www.freewebs.com/sumi71

Hi,

Thanks for your responses. As Siva doubted, IT is not generating much revenue when compared to the other department. But I think Ilango is correct in assessing that most of the IT guys do not prefer to work in Health care BPO where they can get more good opportunities in software companies even thought we are paying competant pay. But my worry is they always attend the interviews, get the offer letters with some what high salary to what we are paying and show to the management that they are offered so much pay. By this, our CEO (who is an American and not much aware of Indian policies) shoots up their salaries. Again the same process continues with in few months (don't get surpraised to listen that they even expect the hike just with in two months period) because they keep the increased pay package and attend the interviews. In this way, the % of salary hikes is not consistent. Our CEO is under impression that they are very loyal to the company by not leaving our company. But the fact is that we are offering much more salary than most of the so called big companies and also we are giving KING treatment here. If they join in other companies, they will definitely not be given this type of treatment.

Umesh, you asked to discuss this with HR where I am the only HR person looking over these issues and that is the reason why I am worried of these inconsistancy in the office.

Sirisha Reddy

Hi Shrisha,

Based on your post, I assumed that you are from other department, hence I suggested to speak to HR. I am sorry. But if you are the only HR person, you have a solution in your hand. Why don't you frame a policy which is common to all which can control IT department also.


Regards,

Umesh
www.freewebs.com/sumi71

Dear Sirisha,
HI,
This is Amber Zia, HR Administrator of an IT company in Pakistan.Our company consists of 35% of IT guys and 35% of sales and the rest operations.the ratio is equal but it is true that the tech guys are highly paid and take advantage of disregarding the company policies.I think this is because most of the company's sale is depending on the technical aspect. You cant sell any product if it has not been developed properly and knowig the fact the tech guys take undue advantage because they know their worth to the project and the deadlines are always close for them as compared to the Accounts, HR and Operations.
They are at times spoiled by the senior managment but most of the time , fairly.Onkly they know the pressures they have to go through to meet the deadline, after all the project needs to be delivered on time.