Customer Service Training - Advanced Abap
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Customer Service Training - Advanced Abap

vikramdhal06 Started The Discussion:

Hi Friends, I am posting a ppt on Customer Service Training. I have used some materials from various resources including various material available on citehr. I hope you people will find it useful.


Attached FilesProvided by community member vikramdhal06. Join us to learn and grow with your peers.
File Type: ppt Customer Service.ppt (859.5 KB, 7185 views)
coolchini - Member Since: Aug 2009
Quote:
Originally Posted by vikramdhal06 View Post
Hi Friends,
I am posting a ppt on Customer Service Training. I have used some materials from various resources including various material available on citehr. I hope you people will find it useful.
Dear Vikram,

Thanks for that ppt on Customer care. Do you have any material / ppt on Selling skills also. In case you have please mail it to me on . also want to know whether you have list of Recruitment / manpower consultants working for Retail sector in Mumbai.

Awaiting your reply.

Thanking you in anticipation,

Regards,
Chitra.

smitakanth - Member Since: Jun 2009
Thanks, Vikram for this presentation. I have been working in customer care ( operations) since last 8 years and I totally agree and appreciate the presentation. First you require the qualities to be a good customer service representative but over the period you imbibe so much from the job that it becomes your way of life.

thanks very much once again for this informative ppt.

regds,
Smita

viveksharma678@gmail.com - Member Since: Jun 2008
Hi Vikram, Nice posting, especially your thought on "Attitude" is deeper insight of real and practical life. Keep Writing !! Regards Vivek Sharma

ssleela - Member Since: Jan 2008
RE : Customer Service PPt Good, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read. rgds Leela

srinivas957 - Member Since: Jun 2012
Good presentation & useful.
And need suggestion............
Am Working for a reputed apparel trading company, we are getting huge customer entry we are unable to serve them at a time. Some of the customers are irate when they dint get the service. Is there any suggestions, activities or tips to overcome this. Please share your words on this.........

Regards,
Srinivas

abszsm - Member Since: Jul 2010
Dear Mr.Vikram your presentation is excellent thanks for sharing with us, you have discussed the points which are practical — regards — amar bir singh

reyden - Member Since: Nov 2011
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