himanshudhaga Started The Discussion:
Hi Friends,

Sharing a PPT on Customer Service with you guys. Thought this will help you in building good CS training program for your organisation. If you like it, kindly add replies and give feedback so as to improve my further PPTs.

Posted 4th December 2006 From India, Mumbai
Attached FilesProvided by community member himanshudhaga. Register to join your network of peers.
File Type: ppt day2_customerservice_new_199.ppt (106.0 KB, 25041 views)
Hi Himanshu,
Have just downloaded the presentation. Have'nt gone trough it in detail but it appears to be pretty comprehensive at first glance. Lets see if I can add any value. With your permission may I add to your presentation if I find something with me and upload the same?
Posted 4th December 2006 From India, New Delhi
I work with a Call Center. I’m sure that the presentation will help during training. Thank you, Dennis
Posted 4th December 2006 From India, Hyderabad
Hey Ajay,

All yours.. nice to see that people are really professional and courteous enough to ask permission. You can add and update it.. it's a kind a share which should grow with each download.

Posted 5th December 2006 From India, Mumbai
Dear Himanshu, I have just downloaded the PPT to go thru the details. Please allow me some time to come back for thanks and response. Regards, Pankaj
Posted 5th December 2006 From India, New Delhi
hi, thanx a lot for the PPT. It’s good though there is always scope for improvment. thanx for sharing. regarads DK
Posted 5th December 2006 From India, Mangaluru
Hi Himanshu, Thanks a lot, ppt is very nice and it contain all details about CS. Regards, Bino
Posted 5th December 2006

Downloaded ur ppt., very comprehensive..and good stuff.
wud u mind if i do end up using it for some very basic level training workshops ?? also, mite end up adding some stuff to it, and with ur permission may i upload d same,here for ur perusal ??

Posted 5th December 2006 From India, Mumbai
Hi Himanshu, To let you know that I have not yet downloaded the ppt. of course ill do it right away, but first will say thanx to you for posting it. Reason- Your message Regards, Pooja
Posted 5th December 2006 From India, Delhi
Hi Himanshu, I just went through the presentation. it’s nice and I kept it for my future referrence. Regards, Shimu
Posted 5th December 2006 From United States, Englewood

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