PPT - Customer Service

binomathew11 · #11 (**permalink**) 05-12-2006, 02:42 PM

Hi Himanshu,

Thanks a lot, ppt is very nice and it contain all details about CS.

Regards,
Bino

richas_choice · #12 (**permalink**) 05-12-2006, 03:18 PM

hi,

Downloaded ur ppt., very comprehensive..and good stuff.
wud u mind if i do end up using it for some very basic level training workshops ?? also, mite end up adding some stuff to it, and with ur permission may i upload d same,here for ur perusal ??

Richa

hrd.p · #13 (**permalink**) 05-12-2006, 03:26 PM

Hi Himanshu,

To let you know that I have not yet downloaded the ppt. of course ill do it right away, but first will say thanx to you for posting it.

Reason-
Your message

Regards,
Pooja

shimul38 · #14 (**permalink**) 05-12-2006, 03:48 PM

Hi Himanshu,

I just went through the presentation. it's nice and I kept it for my future referrence.

Regards,
Shimu

Thresia B Paul · #15 (**permalink**) 05-12-2006, 05:58 PM

Hi Himanshu:

Thanks for sharing this with us. A good presentation on customer service. One suggestion I have - May be you can add a tips to handle difficult customers and at the same time they understand what the other side is intending to say, without spoiling the relation.

Thank you very much.

Regards,
Thresia

kvsudheer77 · #16 (**permalink**) 05-12-2006, 08:58 PM

Hi Himanshu,

PPT is really useful. Thanks, keep uploading the useful stuff.

Regards,
Sudheer

SIL · #17 (**permalink**) 05-12-2006, 10:56 PM

Would appreciate if you can mail the same to

SIL

Sundertrg · #18 (**permalink**) 05-12-2006, 11:04 PM

Thanks for the ppt Vivek!

Sunder
http://www.wchsolutions.com

himanshudhaga · #19 (**permalink**) 06-12-2006, 09:31 AM

Quote:

Originally Posted by richas_choice

hi,

Downloaded ur ppt., very comprehensive..and good stuff.
wud u mind if i do end up using it for some very basic level training workshops ?? also, mite end up adding some stuff to it, and with ur permission may i upload d same,here for ur perusal ??

Richa

Hey Richa,

The presentation is shared for the above mentioned purpose only.. i.e. for you guys to use it customize it and add to it at your will.. Thanks for asking anyways

Rgds
Himanshu

rangarajan · #20 (**permalink**) 06-12-2006, 09:50 AM

Hi Himanshu,

I really appreciate your content especially customer turnover statistics, but if you could add some pictures which is relevant to your content may hold a big impact to your PPT.

Regards,
Rangarajan
Human Resource

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