Stress free communication

Your boss tells you to break a news of termination to one of the employees, what are your reactions to that??

Do you feel stressed??

Do you feel sad??

If your answer is yes, read this it will surely help you all.

Stress-free communication

Various communication channels serve as important links connecting employers to their employees. Stressful communications are difficult to handle due to the emotional baggage they carry. Today’s uncertain economic conditions prompt managements to address and solve these issues. Managers can help improve the communication process.

Basic stressful communication patterns

1. Conveying bad news
2. Handling forced stressful communication
3. Handling aggressive stressful communication

Dealing with such situations

Prepare

Self-awareness and rehearsal makes one aware of one’s vulnerabilities, helps identify how others would react to those situations and enables one to master the stressful situations by anticipating plausible problems

Managing

Self-awareness and preparation solves half the problem. The rest depends on:

Three communication techniques

# Honour thy partner:

The technique of acknowledging responsibility creates an atmosphere of receptivity instead of triggering defensive reactions.

# Disarm by reinstating intentions:

Clarification techniques can change a confrontation into an agreement.

# Fight tactics not people:

Ideas might not be accepted, not people putting forward those ideas. Personal prejudices prevent a good idea from being exploited.

Employees encounter stressful communications every day. They ought to prepare themselves by developing greater awareness of their vulnerabilities and learn to handle themselves. With practice employees can eliminate stress.