Hi Anitha,
I can understand your situation and this is quite common in any organization,
once agian call for a meeting with the Scretary and guide her abuut the comp policies, after meeting observe her behaviour even then if there is no change then issue a diciplinay note about her bad conduct in the organization and extend her notice period for 15 days and see that she will come with the proper way of submitting the resignation letter if not violation of company rules and regulations basing on this you can terminate her from the Organization....
if the above is not working then understand the below content and follow
Let me tell you and foucs how to take the necessary action on the said executive and your Manager HR who is not taking the necessary action on behalf......
Once again go to your Manager HR and discuss with him/her about the present situation and even discuss other topics topics (like Recruitments, motivation programs and the situation about the problem facing with the Secretary)
Acutally be carefull while handling this process and your manager might be taking some time to take desicion and simultaneously this might impact to your career
After coming out, prepare the MOM (Minutes of Meeting) and circulate the same to your Manager and his Manager and expect the response from both, even then if you dont find any reply from your Manager.
even if your manager does not take any action then escalate this to his senoir and wait for the proper responce....
After escalating to Sr of your Manager then do wait for day or two, even then if you dont find any solution then take this issue to your MD.
Before escalating this to MD take tiime from him and keep in loop your manager and his manager and give the short info to him (MD) for what topic to want to discuss.
I hope this should work out, if not do let me know i'll suggest you with other techniques
In this i strongly agree with PG and i dont agree with Mr.Srinivas Rao Pochamaneni, Issac Patturaja, Princy Thomas, Harish because this site is usefull to upgrade the new techniques and these guys suggesting the proper suggestion will be shared to your email id which i dont agree being the member of this site...
Cheers
Satya Penubothu
