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Old 14-09-2008, 02:27 PM
farrsha@hotmail.com's Avatar
Join Date: Sep 2008
Location: Kuala Lumpur
Posts: 1
Default Support Plan

Hi..im new here..
I have something to ask related to 24x7 support
My manager ask me to come out with plan, but i totally no experience of handling support team..So, this is my 1st time. Any idea how should i start?
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