| Kpa & Kra Dear Payal,
As mentioned by Saikatdhar, KPA is Key Performance Area and KRA is Key Result Area,
KPA's are those broad areas where an employee is expected to perform in, e.g Accounts Finalization, Audit, HR Recruitment, Performance Management, Payroll etc
Once KPA's are fixed for an employee, you need to decide the KRA's. These should ideally linked to Organizational and Departmental Goals.
You then need to arrive at KPI's or Key Performance Indicators, which will decide with precision if the KRA is achieved or not and if not to what extent.
Example : Position HR Excecutive
KPA - Recruitment
KRA - Ensure Selection and Recruitment of Project Team in Q I
KPI 1 - Mechanical Engineer - By 30th Aug '08 - CTC 6L-7L
KPI 2 - Project Coordinator - By 15th Aug ;08 - CTC 10L - 11L
This is just an example, there are specific formats for the same and you have to ensure that KRA's for the entier team capture all the goals of HR Department. These are dynamic and should ideally change from quarter to quarter
However you need a deep understanding of the business to be able to frame these KRA's / KPI's and the technical team should participate in deciding Goals --> KRA's --> KPI's
This is a very vast topic, I have put in last 10 years on this topic and would be gald to help further. Just tried to give you a gist of the same.
Best of Luck and feel free to write to me for further help.
Regards,
Annada Ranade |