Attrition - is it a threat to HR?

Dear all,
I have done a study on attrition in the BPO industry. It infact brought a lot of insights to me. Eventhough there are causes that emerge from the employees' point, there are also causes that arise from the management as well. Once i spoke to a HR regarding this issue.
The reply i got was," we know very well that the employees are not going to stay in the company longer, so why should we think their turnout. its better to get the maximum revenue from them". And " when 1000 employees work for 2 yrs, we cannot promote them as TL. So, at this point, attrition is healthy".
This reply from a HR infact struck me a lot. I think, it is the responsibility of the HR dept to take care of the human resources of the company. Not doing as such will not do justice to this profession.

Your opinion plz!!!!!

with regards,
John Rambo. R

Hi FRIEND,,,,

attrition is normal...

it is as normal as life and death,, no one can prevent it and it is not threat to HR...

HR should be prepared for attrition and must know how to get manpower, in correct time because THIS IS WHAT FOR THE HR is BEING PAID, AND NOT TO PUT BLAME OF ATTRITION ON EMPLOYEES.


The HR should know how to effectively be prepared for the situation, and must know that business should not suffer because of attrition. For this there should be STRICT PROCEDURES regarding JOINING and RELEIVING, which I f followed can make any JOB easy...


ok now i will explain what the HR wanted to tell u,, u should have asked that HR ,when ur changing ur job, then u will realise what attrition is.

take for eg, in BPO, 1000 professionals , i mean not professionals, i will call employees,,, join,

out of 1000,
there might be
400 students, pursuing studies, and doing job to earn for living and fees, their objective is to complete their studies, and get a job related to their domain.

200 must be joining just for heck of it, with no objective... no idea who ultimately leave from 1 day to 2 months time....

200 must be really not that much educated and hence have no option but to continue in working for the jobb..these people are most interested to make career in BPO

200 must not be having jobs related to their field hence joined BPO for fast BUCK, and when they get job in their related fields they leave jobs...


So out of our 200 good persons aspiring to make career in BPO,,,

only 3-4 who have good performance and good contacts in management will get as team leaders,

now out of remaining even if 100 are competent de will feel management did not help them and so de will leave,,

so ppl are bound to leave, any organisation...

and if u see, all those 1000 are right in their own way


SO THE HR NEEDS TO ACCEPT AND WORK AGAINST ATTRITION ,, LIKE THEY DO MONTHLY SALARY,,, instead of cribbing like why dont we prepare salary for once in two months, etc.... ATTRITION CAN HAPPEN ANYTIME , ANYWHERE....

SO DO UR JOB...

__________________

Dear Friends Kindly note the following, dont unnecessarily post thanks in any post, section thus increasing the posts, load on server. No one expects thanks from you. All members motive should be to share knowledge .
Reply only when u feel it is necessary to express your views, and not just to say thanks, sorry, good one, cheers, etc etc.

Hope you all fellows on citehr got my point and understood little of what I said.

with lots of LOVE,,

K.Ravi

Hello Mr. Ravi,
The explanation u gave was really good and useful.. but, when an employee with any kind of an attitude quits from a company, the employee alone is not lost. They take with them the contacts, goodwill of clients and many confidential matters.. Isn't it a threat that the HR should look upon???

regards,
John Rambo. R

But what can the HR do, can they format whatever the employee has in his mind. Though you have a valid point but any people can change their behaviour anytime.

__________________

Dear Friends Kindly note the following, dont unnecessarily post thanks in any post, section thus increasing the posts, load on server. No one expects thanks from you. All members motive should be to share knowledge .
Reply only when u feel it is necessary to express your views, and not just to say thanks, sorry, good one, cheers, etc etc.

Hope you all fellows on citehr got my point and understood little of what I said.

with lots of LOVE,,

K.Ravi

i think attrition should not be a threat to any HR...

so it is an HR's duty to find the loop holes and fill in the gap... always be prepared for the worst situation...