01-07-2008, 05:06 PM
|  | | | Join Date: Feb 2007 Location: Mumbai
Posts: 12
| |  I dont think workload should be a counter argument..
Cos Clearing d dues is also one of d work...
I think there should be a proper System wid a TATs / deadlines defined... n also the Committment... to do the task with all the heart...
Its harsh, rude... n cheap but its d truth... that most of times not just the HRs but even other entities in the orgnization develop some kind of Bias or
or lethargic attitude towards d employee.... which should not be happening... !!
I feel people should develp a feeling of working for the business b'cos each process contributes towards d growth of the busines.... in so many ways... !!
HRs n the Management of d Orgn should never forget that people carry their Experiences n Memories.... n d feeling of How You made them feel.... ??
__________________
Regards,
Tejal vanikar
Manager - HR
Chaturvedi and Shah (CA) | Nariman Point |Mumbai
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01-07-2008, 05:44 PM
| | | | Join Date: Jul 2007 Location: Valsad, Gujarat
Posts: 520
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Hi Friends !
I hope the original post is read as a case / incedent specific to an organisation or unit of organisation or individuals; and that the content of the post will not be generalized.
There are black pages (unethical / unexpected attitude) in medical profession, legal profession even in armed forces. Someone has tried to show that HR too has such individual. I agree that there are some individuals in HR who fail to give priority to clearing the dues of employees who exit. But it can not be generalised.
While I have experience both the sides, once I was handed over my cheque at 5.30 pm on the last day of my employment of one organisation and in the second case I had to wait for 6 months without any reason. In our organisation, we treat the F & F on priority basis and clear them at the earlies. Here, I must add that there are a sharp decline in number of employees leaving smoothly. Some just quit without intimating, some put in there papers and just vanish without serving notice pay. Most organisation follow the practice of NO DUE CERTIFICATE for clearing the F & F, which now a days is becoming problem. You all will agree that accounts section will not release payment without No Due Certificate.
As far as Ravi's views are concerned, he has had great success in getting amazing attention by showing negative side of HR all the time.  No surprises after going through Ravi's post.
- Hiten Parekh Quote:
Originally Posted by Sari  Hi All,
Ravi, seems like you have a very bad experience with HRs, but donot generalise all the HRs, I still have good rapport with the employees who quit, and are willing to join us back. Incase if things get delayed there is every chance of higher management's influence on this...HR is just a puppet not necessarily have all authorities.. |  |
01-07-2008, 07:00 PM
| | | | Join Date: Jun 2007 Location: Hyderabad
Posts: 33
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Dear All,
Very interesting topic. I have been going through all the views from various people.
i would like to share few things on this topic.
First of all everyone should understand that HR is also a part of the organisation( though it is important one)and it has to depand on other departments for certain processes. sometimes work may be delaid due other dept workload or other reasons.
ofcourse every profession will have truly lethergic ones to spoil the whole profession.
if anybody have bad experiences with such people, please blame the individual not the profession.
Finally, as for as this topic concern, HR's reponce depends on the way employees exit from the organisation.
Please correct me if i am wrong.
Regards
Anil |
01-07-2008, 07:48 PM
| | | | Join Date: Feb 2008 Location: haridwar
Posts: 31
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Dear friend,
I agree with you that all left emp. r ur future prospect.
we must treat with very politly & sofisticated so that emp. so that emp. think that HR dept. was so good comprison to new orz.
at last it's all about ur behaviour & attitute that is counted. |
01-07-2008, 08:03 PM
| | | | Join Date: Apr 2008 Location: Mumbai
Posts: 98
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Hi,
well after seeing views of so many people on this issue, i would say that sometimes we do come across such situations, when the employee informs and leaves the company then we are polite with him, because he has given time to handover all the works, and if the employee comes and says within a day or two he needs to be relieved then i think the management or the HR dept. does not see it a good sign. this is where the employee feel that HR dept. is acting in a weird manner, but imagine the position of the company, if that employee is leaving the project midway and going out. otherwise i dont' see that anytime HR behaves badly with any employee.
HR is the support for all the employees, everyone comes to it looking for some help. and yes surely we handly A to Z of employees. hope employees understand that HR is for them and cooperate with HR. I have seen so many employees leaving the projects midway and going, without informing or giving the notice period, then obviously i have not given them any experience letter or settlement, we have put cases on them. yeah those who informed and left, we have never illtreated them. management also cooperates, only thing is the way u put forth to management about the job leaving reasons of the particular employee and his association.
regards.
sadhana |
02-07-2008, 11:23 AM
|  | | | Join Date: Mar 2007 Location: Mumbai
Posts: 158
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Dear All,
In My organisation i see to it F&F settlement is completed within 15 days..
__________________
Regards,
Trupti Khare   |
02-07-2008, 12:08 PM
| | | | Join Date: Feb 2008 Location: Hyderabad
Posts: 21
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Gopi,
Thank you for such a nice posting, which is very important for all of us in HR.
Pradeep
Last edited by pradeepboiri; 02-07-2008 at 12:11 PM.
Reason: submitted by mistake
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02-07-2008, 12:19 PM
| | | | Join Date: Feb 2008 Location: gurgaon
Posts: 3
| | hello
Dear Ravi,Hi , i was going through this session , its seems you had a bad experience with hr before , but its not always happens . Since i am a Sr. Executive Hr who is taking care of full and final and employee separation formalities . We being in HR understand the importance that when ever any employee left , he expect that his or hr clearance formalities is done smoothly . The delay happens due to so many ways .1) If the person have not paid notice period any his f& f comes as negative we wait for the gratuity amt to come from if he has completed five years or more .2) Sometimes if happens that they donot submitt the Medical Lta bills on time , we do follow up reqularly even if the employee left asking for their bills . Even if we submitt the f& f statement in accounts , they inturn have certain obligation that without proper supporting they will not process futher .3) Sometimes we do even deposit their cheques in their personal accounts.4) Sometimes the delay occured both from IT and the employees himself as at the time of leaving they do not provide the supoorting documents for calculating their IT as we also thing that in case if they provide the releavnt documents their maximum tax amount can be save.So their are lots of reasons of getting delay in their payments . But yes being in Hr we should be sentible on terms , that when any person who left the organisation should not leave on a bad note and try to smoothen the process as faster we can Quote:
Originally Posted by gopik HI,
Its been long time for me to post article in the site even though I update many things from this.
OK Any how.........
Recently one of our employee quit the company and as per the comapny policy he is supposed to get his F&F by 21st day. Since our HR Operations in Bangalore employees have to keep in touch with the Bangalore Office. As a location incherge I followed up and got the news that employees Cheque is ready.
This week on Monday, I got a mail from the location leader of our center stating that HR is not doing thier duty which really hurt me.
After the mail again I followed up with the HRops team came to know that they would process the cheque only on that purticular day.
After this incident I updated our location leader and I expressed my unhappy about the incident.
This incident made us get in to a discussion of HR behaviour on out going employees or left employees. It seems that when an employee wants to quit the company HR would negotiate with them and try to retain them in all ways and means. But if the same employee is stuburn to quit the company, the attitude of HR turns 90* and behave very hard on them.
They are not even bother to pay them on time and are taking thier own sweet time to complete the work thinking that the employee wouldn't turn up.
I really supported his ponit, and here, try to supplement what he noded.
From my experience I have seen the same lethaginess form my executive who were not even shown any interest to close this.
GUYS when an employee gives his resignation, we do anything for them to keep them in but why are we not bother about his settlements when quits the company.
I would like to remaind you WHEN WE SPEND LOTS OF MONEY TO ATTRACT AN EMPLOYEE WHY ARE WE MAKING THEM SO UNHAPPY WHEN THEY LEAVE THE COMPANY.
I HOPE EVERY ONE IN THE FORUM ACCEPT THAT ALL LEFT EMPLOYEE ARE FUTURE PROSPECTS OF OUR COMPANY.
WHEN WE WANT CANDIDATES TO COME AND ATTEND INTERVIEW HAPPILY AND WHEN WE WANT OUR EMPLOYEES TO BE HAPPY IN THE COMPANY. WHY ARE WE NOT BOTHERED ABOUT EMPLOYEES' HAPPY EXIT.
IF AN EMPLOYEE LEAVES HAPPILY WITH HR WHAT EVER MAY BE THE REASON FOR HIS EXIT, I AM SURE HE WOULD COME BACK TO
OUR COMPNAY WITH OUT ANY SECOND THOUGTS IF HR EMPLOYEES ARE GOOD. THIS WOULD ALSO REDUCE LOT OF RECRUITMENT COST.
I KINDLY REQUEST HR TEAM TO TREAT OUTGOING EMPLOYEES WITH MORE HUMANE APPROCH.
I WELCOME COMMENTS AND SUGGESTIONS
GOPI.K
9952414092 | |
02-07-2008, 12:42 PM
| | | | Join Date: Feb 2008 Location: Hyderabad
Posts: 21
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Gopi,
Thank you for such a nice posting, which is very important for all of us in HR.
Following are the inputs best of my knowledge:
- Majorly this happens in bigger organizations because of poor Process & Task
Management
- Person responsible (Ex: HR Head for bigger organization, Sr. Mgmt in small
organizations, etc.) should have a check on this with team once in a month
- In bigger organizations, the person responsible for processing F&F will be with 1 to
2yrs of experience, who needs proper coaching on the importance of on-
time F&F process.
- Bigger organizations should have a proper HR System and check on details for SLA
slipped cases to fine tune the process
- Most of the smallsize organizations finish major formalities by last day, only the
F&F statement and Form 16, they’ll have to ensure of sending on-time.
- F&F will be stopped only in the case of employee not completing exit formalities
On lighter side – If you ask HR Head of any bigger organization, where such problem exist. The response could be… J..
“Ya, I understand. You know, my plate is filled with priorities, however it’s in my radar screen and we’ll fix it fast”
Cheers,
Pradeep |
02-07-2008, 01:17 PM
| | | | Join Date: Aug 2007 Location: Hyderabad
Posts: 20
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Hi :
But HR is the Department will be acting between the Outgoing employee and Finance Department. Generally all finance departments will require all the documental evidences and approvals from the TOP.
Actually it is the mistake of the TOP management to think on these lines :
"WHEN WE SPEND LOTS OF MONEY TO ATTRACT AN EMPLOYEE WHY ARE WE MAKING THEM SO UNHAPPY WHEN THEY LEAVE THE COMPANY".
Only HR Dept boathers on the above lines and not any other Dept. Now as a HR professional we need to act very diplomatically on this and there is no other go. Because Finance will says, we do not have proper approval and we cannot communicate the same to the outgoing employee.
Very sensitive issue.....
regds,
Srini |
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