
02-07-2008, 05:14 PM
|  | | | Join Date: Apr 2008 Location: chennai
Posts: 74
| | hi
i think it is helpful to analyse the employees mentality
__________________ warm regards Murugan +91 9444317871 | 
03-07-2008, 07:18 PM
| | Senior Member Board Moderator | | Join Date: Feb 2008 Location: UK
Posts: 378
| | Employee Satisfaction Survey Hi Gurleen
Please check the following sites; they contain good info including some comprehensive report. employee satisfaction survey + report - Google Search= one of the report is at http://louisville.edu/ur/ess/ess.pdf
Please let me know if you find it useful.
Narasimhan Quote:
Originally Posted by Gurleen Kaur Need Help!
I am doing an Ess need ur help can u send the sample project report and tell me how u did the analysis.
Thanks
Gurleen | | 
08-07-2008, 12:06 PM
| | | | Join Date: May 2008 Location: Mumbai
Posts: 1
| | Hi Shraddha,
Your post was indeed very helpful.
Could you also help out by explaning the analysis part??
Regards,
Jagrutii Quote:
Originally Posted by newage Hi Narendra
Please go through below details i think it will help you which we have used in our company Instructions for completing the survey. Please circle the rating number which best expresses your opinion of the survey statement. The KEY to the rating number is as follows----- 1. VERY SATISFIED / STRONGLY AGREE. 2. SATISFIED AGREE. 3. DISSATISFIED / DISAGREE. 4. VERY DISSATISFIED / STRONGLY DISAGREE. 5. NOT APPLICABLE OR DO NOT WISH TO ANSWER. 1. My work gives me a feeling of personal accomplishment. 1 2 3 4 5 2. I feel I can trust my management. 3. I know what is expected of me to do a great job. 4. I think that my performance is evaluated quite fairly. 5. I feel free to ask advise/ support from my manager 6. My manager listens to my views. 7. My immediate boss gives me regular feedback of my work. 8. I understand how quality is defined & measured in my work. 9. I have a good understanding of what customers want from us. 10. There is too much duplication of effort in our organization 11. I am kept informed of our department results vs targets. 12. At my location teamwork is encouraged / given recognition. 13. My knowledge & skills are fully utilised. 14. I have received on the job training to do a good job. My appraisal helps me to continuously improve performance 16. My working environment is satisfactory. 17. My manager always treats me with respect. 18. Concern is shown for my health & safety at work. 19. Showing initiative is encouraged. 20. My department is responsive to customer needs. 21. The management style in my company brings out the best in employees. 22. Management does not discriminate on the basis of age, religion or disability 23. My management’s emphasis is on quality resulting in continuous improvement in services. 24. I am satisfied with my involvement in decisions which affect me. 25. We have procedures in place which help me control costs & reduce wastage. 26.I am fairly rewarded for the job I do. 27. Team meetings are useful & productive. 28. I will recommend i-Source as a great Company to work for— 29. In your judgment how will you rate management leadership. 30. Does the annual appraisal help you & your boss to identify & agree on clear performance criteria for next year. 31. Does management support you with resources to achieve your objectives in time. 32. Do you agree that the organization has changed for the better over the past one year. We often receive conflicting information on policies & procedures which affect us such as HR , Finance & Admin. 34. In my opinion Company is socially responsible in the community. 35. My immediate boss seldom gives me recognition for work done well. 36. From what I hear our pay is as good as in other companies in our industry. 37. Morale in my department / Lob is generally high. 38. Our commitment to Quality is apparent in what we do on a day to day basis. 39. I have the resources / tools to do my job well. 40. I have a clear understanding of the financial targets of my department. 41. Overall, the physical working conditions at my location are satisfactory.( ventilation, hygiene ,space of work etc.) 42. Company is too lenient to employees who perform poorly. 43. I believe that I have the opportunity for personal development & growth in Company. 44. In my experience, my immediate boss trusts people at my level in the business. 45. There is a healthy & cooperative environment at my workplace. 46. I know about the organization & what it is trying to achieve. 47. Management uses the employee feedback to improve continuously. 48. My immediate boss is available when I need him for advice. 49. Looking ahead to next year I feel that Company will achieve excellent results. 50. I feel proud to work for ______.
Shraddha (PUNE) |  | 
08-07-2008, 12:59 PM
|  | | | Join Date: Jun 2008 Location: Greater Noida
Posts: 4
| | Quote:
Originally Posted by pbskumar2006 Dear Friends,Please see the attachment , I had the "EMPLOYEE SATISFACTION & SURVEY REPORT" format. May be useful for every one.Regards,PBS KUMAR | A lot of thank u sir ............. | 
09-07-2008, 12:46 PM
| | Senior Member Board Moderator | | Join Date: Feb 2008 Location: UK
Posts: 378
| | Hi all,
Some have asked how should data collected be analysed and what format the report should take. Here is a good website with some model reports. Survey and Report Samples - 360 Feedback, Employee Engagement Survey One of the report is at http://www.custominsight.com/webemps...sat-sample.doc
However bear in mind that median is a better measure than a mean, as when using a Likert scale the data collected is categorical.
Have a nice day.
Narasimhan
Last edited by nashbramhall; 09-07-2008 at 12:47 PM.
Reason: Typo
| 
09-07-2008, 05:48 PM
| | | | Join Date: Dec 2006 Location: sweden
Posts: 12
| | HI Everybody I have seen lot of questionnaire for employee survey but i want to know how the result should be presented? What do we measure? How can we follow up this survey. Can anybody help me in this matter because the questionnaire is not enough to complete the process. | 
09-07-2008, 06:11 PM
| | Senior Member Board Moderator | | Join Date: Feb 2008 Location: UK
Posts: 378
| | How the result should be presented? Hello Garima,
Please go to the websites referred to me in my previous posts in this thread, then you will find your the answer to your questions.
Have a nice day.
Narasimhan Quote:
Originally Posted by garima_bhushan I have seen lot of questionnaire for employee survey but i want to know how the result should be presented? What do we measure? How can we follow up this survey. Can anybody help me in this matter because the questionnaire is not enough to complete the process. | | 
27-07-2008, 08:11 AM
| | | | Join Date: Aug 2007 Location: Goa, India
Posts: 39
| | PROJECT WORK - by Students/Researchers You are absolutely right - narasimhan (nashbramhall) - that, given the broad guidelines for ANY Project, the student/researcher has to put-in a great deal of personal effort. S.N.Raj Quote:
Originally Posted by nashbramhall Hi,
It helps if you give us more info about yourself, whether you are a students, etc.
I have seen a number of postings requiring help with MBA projects. My advice is for students to be given help how to access information rather than just give them questionnaires on a plate.
If the students have done the homework and conducted a literasture search, it becomes easier for them to conduct the project.
I am all for helping each other on this forum and I have attached my Research Methodology ppt presentations in response to other members.
I stand to be corrected and would like to know how others feel.
Narasimhan | | 
28-07-2008, 09:29 AM
|  | | | Join Date: Jun 2008 Location: Greater Noida
Posts: 4
| | Thanks ! Quote:
Originally Posted by newage Hi Narendra
Please go through below details i think it will help you which we have used in our company Instructions for completing the survey. Please circle the rating number which best expresses your opinion of the survey statement. The KEY to the rating number is as follows----- 1. VERY SATISFIED / STRONGLY AGREE. 2. SATISFIED AGREE. 3. DISSATISFIED / DISAGREE. 4. VERY DISSATISFIED / STRONGLY DISAGREE. 5. NOT APPLICABLE OR DO NOT WISH TO ANSWER. 1. My work gives me a feeling of personal accomplishment. 1 2 3 4 5 2. I feel I can trust my management. 3. I know what is expected of me to do a great job. 4. I think that my performance is evaluated quite fairly. 5. I feel free to ask advise/ support from my manager 6. My manager listens to my views. 7. My immediate boss gives me regular feedback of my work. 8. I understand how quality is defined & measured in my work. 9. I have a good understanding of what customers want from us. 10. There is too much duplication of effort in our organization 11. I am kept informed of our department results vs targets. 12. At my location teamwork is encouraged / given recognition. 13. My knowledge & skills are fully utilised. 14. I have received on the job training to do a good job. My appraisal helps me to continuously improve performance 16. My working environment is satisfactory. 17. My manager always treats me with respect. 18. Concern is shown for my health & safety at work. 19. Showing initiative is encouraged. 20. My department is responsive to customer needs. 21. The management style in my company brings out the best in employees. 22. Management does not discriminate on the basis of age, religion or disability 23. My management’s emphasis is on quality resulting in continuous improvement in services. 24. I am satisfied with my involvement in decisions which affect me. 25. We have procedures in place which help me control costs & reduce wastage. 26.I am fairly rewarded for the job I do. 27. Team meetings are useful & productive. 28. I will recommend i-Source as a great Company to work for— 29. In your judgment how will you rate management leadership. 30. Does the annual appraisal help you & your boss to identify & agree on clear performance criteria for next year. 31. Does management support you with resources to achieve your objectives in time. 32. Do you agree that the organization has changed for the better over the past one year. We often receive conflicting information on policies & procedures which affect us such as HR , Finance & Admin. 34. In my opinion Company is socially responsible in the community. 35. My immediate boss seldom gives me recognition for work done well. 36. From what I hear our pay is as good as in other companies in our industry. 37. Morale in my department / Lob is generally high. 38. Our commitment to Quality is apparent in what we do on a day to day basis. 39. I have the resources / tools to do my job well. 40. I have a clear understanding of the financial targets of my department. 41. Overall, the physical working conditions at my location are satisfactory.( ventilation, hygiene ,space of work etc.) 42. Company is too lenient to employees who perform poorly. 43. I believe that I have the opportunity for personal development & growth in Company. 44. In my experience, my immediate boss trusts people at my level in the business. 45. There is a healthy & cooperative environment at my workplace. 46. I know about the organization & what it is trying to achieve. 47. Management uses the employee feedback to improve continuously. 48. My immediate boss is available when I need him for advice. 49. Looking ahead to next year I feel that Company will achieve excellent results. 50. I feel proud to work for ______.
Shraddha (PUNE) | Hello Shraddha,
Ur posted material abt ESS Questionnaire
is very useful.
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