www.diyasharma.com
Dear Sir/Madam,
Greetings!
I am a Delhi based trainer with over 10 years of experience in Behavioural/ Soft Skills/ Sales/ Customer Service and Hospitality Technical Trainings. I have catered to various sectors including Hospitality, Aviation, Banks, BPOs, KPOs, Government, Education etc. I have done my BSc Hotel Management and Tourism, BSc Psychology, MSc Hotel Management, MPhil Psychology.
Some of my modules are as follows, however the topics are not limited to the ones mentioned below, you may suggest his own topic which can be customised as per your requirements:
Communication Skills
English Skills
Motivation
Transformational Leadership
Attitude
Team Building
Leadership
International Business Etiquettes
Tellephone Etiquettes
Basic Etiquettes and Grooming
Hospitality Technicals (Front Office, F&B Service)
Appraisal Management
Image Makeover
Corporate Dressing and Grooming
E-mail Etiquettes
The Effective Seller
Enhancing Selling Skills
Ensuring Customer Delight
Dealing With Customers
Train The Trainer
Management Development Program
Presentation Skills
Developing lasting Relationships
Change Management
Time Management
Planning to Organize
.Oraganizing to Plan
Leading by the Geeta Philosophy
Spiritual search
Health Management
The Effective Seller
Enhancing Selling Skills
Ensuring Customer Delight
Dealing With Customers
Train The Trainer
Management Development Program
Presentation Skills
Developing lasting Relationships
Change Management
Time Management
Planning to Organize
.Oraganizing to Plan
Leading by the Geeta Philosophy
Spiritual search
Health Management
For any further queries feel free to get in touch with me at your convenience or visit my website.
Looking forward to serving you at the earliest.
