Hi,
I am a resourceful and self motivated strategic Training professional , with the ability to work supportively both individually and within a team environment and communicate effectively at all levels. Along with a wealth of professional expertise, I bring an enthusiastic, diligent and dedicated attitude, together with the ability to adapt rapidly to varying job demands.
My core competence is Corporate Training (Behavioural & Soft skills) & OD including Performance Management, Recruitment,Training Management and conducting Training in Emotional Intelligence, Communication, behavioral aspects like achievement motivation and NLP, Call Coaching, Call monitoring and Audit, and Corporate Communications.
I have developed effective modules on Emotional Intelligence, stress management and communication skills using NLP principles as I am certified NLP practitioner.
With over 12 years experience in customer service and having been associated with leading corporates in India, I am adept at-
* Performance Management Development and Implementations
* Organization Training Needs assessment
* Managerial and Leadership development Training
* Soft Skill Training including stress management, time management, performance management, behavioural interviewing, communication skills, leadership and management development, personality development, confidence building, coaching & mentoring etc
* recruitment and retention
* Training the Trainers- run knowledge and skill certification programs
* Training Gap and Training Needs Analysis
* Excellent Presentation, Group Facilitation and Networking capabilities.
* Entry level orientation
* Coaching and Mentoring for individualized development.
* Interpersonal Communication Effectiveness and Customer orientation
* Effective post training implementation- monitoring and reinforcement.
I am experienced in training college students in a 'finishing school' environment.
As the Learning and Development Head at my current organization, I have worked across various verticals with a focus on Organization initiatives. This involved doing a Gap Analysis, followed by designing a comprehensive Needs Analysis and Training Strategy development at various levels across the organization.
I am in the process of starting a training venture independently, on completion of my notice period with my current organization.
I am based in Bangalore
I would be happy to discuss the other facets of my training experience at a mutually convenient time and place. You can reach me at

or call me at 9886056581
Thank you for your time and consideration
Sicerely,
SS